Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).
Current emergency information is available by calling the VICSES Information Line on 1300 VICSES (1300 842 737). When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting our Current Emergency Information page.
If you are deaf, hard of hearing or have a speech impairment, contact the Victoria State Emergency Service (VICSES) through the National Relay Service.
Victorian Head Office
168 Sturt Street
Southbank, Victoria 3006
Phone: (03) 9256 9000 (administration only - not for emergency assistance or media enquiries)
International: +613 9256 9000
Fax: (03) 9256 9122
Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)
General administrative: Please use our Contact Form to send us your general administrative enquiries. If you require VICSES assistance relating to weather events, please ring 132 500.
Volunteering: Please see our Volunteer section.
Media: Please direct any media enquiries to the VICSES Media Line (6am-10pm, 24/7).
In addition to the Victorian Head Office, there are a number of regional offices throughout Victoria. These offices are open during normal business hours for all general business and administrative correspondence.
Please click the links below for regional office contact information and a listing of units:
- Central Region (Melbourne Metropolitan)
- East Region (Gippsland)
- Mid West Region (Grampians)
- North East Region (Hume)
- North West Region (Loddon Mallee)
- South West Region (Barwon South West)