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South West Region (Barwon South West)

Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Current emergency information is available by calling the VICSES Information Line on 1300 VICSES (that's 1300 842 737). When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting our Current Emergency Information page.

If you are deaf, hard of hearing or have a speech impairment, contact the Victoria State Emergency Service (VICSES) through the National Relay Service.

South West Office – Geelong

90 Furner Avenue
Bell Park, Victoria 3215

Phone: (03) 9256 9350
Fax: (03) 9256 9366

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

South West Office – Hamilton

PO Box 471
38 Fenton Street
Hamilton, Victoria 3300

Phone: (03) 9256 9600
Fax: (03) 5572 5590

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

Media enquiries

Please direct any media enquiries to the VICSES Media Line (6am-10pm, 24/7)

Volunteer enquiries

If you're interested in becoming a volunteer, please take a look at our Volunteer section for further information.

Region map


  • South West Region Support
  • Balmoral
  • Bannockburn
  • Bellarine
  • Camperdown
  • Cobden
  • Colac
  • Corio
  • Dartmoor
  • Dunkeld
  • Geelong
  • Hamilton
  • Heywood
  • Lismore
  • Lorne
  • Mortlake
  • Otway
  • Port Campbell
  • Port Fairy
  • Portland
  • South Barwon
  • Terang
  • Torquay
  • Warrnambool
  • Winchelsea