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Who we are

Victoria State Emergency Service (VICSES) is made up of professional staff and dedicated volunteers from all ages and backgrounds. Their common link is a desire to work as part of a team that gives back to the community they live in.

Approximately 5,000 volunteers from all ages, professions and backgrounds serve in both operational and administrative roles across the state. Every one of our volunteers receives comprehensive training to enable them to respond to emergencies.

From road rescue and flood response to community events and logistics, volunteers continually develop and update their skills through the various courses and training programs provided by VICSES.

VICSES volunteers are supported by approximately 175 full-time staff based in the organisation’s offices across Victoria, and at the Victorian Head Office in Sturt Street, Southbank.

The roles and responsibilities of VICSES staff members are backed up by a wealth of knowledge and experience in emergency management, education and response.

Our Vision

Victoria State Emergency Service will be a strong contributor to an all hazards, all agencies approach to effective emergency management, enabling safer communities.

Our Purpose

Partnering with the community and other stakeholders to build community preparedness and resilience and providing timely and effective emergency services.

Our Values

  • Our People
  • Commitment
  • Trust
  • Accountability
  • Integrity
  • Community Focused