Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Current emergency information is available by calling the VICSES Information Line on 1300 VICSES (that's 1300 842 737). When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting our Current Emergency Information page.

If you are deaf, hard of hearing or have a speech impairment, contact the Victoria State Emergency Service (VICSES) through the National Relay Service.

East Office – Bairnsdale

130 Macleod Street
Bairnsdale, Victoria 3875

Phone: (03) 9256 9400

Office hours: 9am-5pm, Monday to Friday (excluding public holidays)

East Office – Moe

PO Box 631
82A Moore Street
Moe, Victoria 3825

Phone: (03) 9256 9450

Office hours: 9am-5pm, Monday to Friday (excluding public holidays)

Media enquiries

Please direct any media enquiries to the VICSES Media Line (6am-10pm, 24/7)

Volunteer enquiries

If you're interested in becoming a volunteer, please take a look at our Volunteer section for further information.

Region map


  • East Regional Support
  • Bairnsdale
  • Bendoc
  • Bruthen
  • Buchan
  • Cann River
  • Erica
  • Foster
  • Inverloch
  • Leongatha
  • Loch Sport
  • Maffra
  • Mallacoota
  • Moe
  • Morwell
  • Orbost
  • Phillip Island
  • Rosedale
  • Sale
  • San Remo
  • Stratford
  • Swifts Creek
  • Warragul
  • Wonthaggi
  • Yarram