Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Current emergency information is available by calling the VICSES Information Line on 1300 VICSES (that's 1300 842 737). When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting our Current Emergency Information page.

If you are deaf, hard of hearing or have a speech impairment, contact the Victoria State Emergency Service (VICSES) through the National Relay Service.

North East Office – Benalla

64 Sydney Road
Benalla, Victoria 3672

Phone: (03) 9256 9650
Fax: (03) 9256 9671

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

Media enquiries

Please direct any media enquiries to the VICSES Media Line (6am-10pm, 24/7)

Volunteer enquiries

If you're interested in becoming a volunteer, please take a look at our Volunteer section for further information.

Region map


  • North East Region Support
  • Alexandra
  • Beechworth
  • Benalla
  • Bright
  • Chiltern
  • Cobram
  • Corryong
  • Euroa
  • Falls Creek
  • Kilmore
  • Kinglake
  • Mansfield
  • Marysville
  • Mitta Mitta
  • Murchison
  • Myrtleford
  • Numurkah
  • Rutherglen
  • Seymour
  • Tallangatta
  • Tatura
  • Wangaratta
  • Wodonga
  • Yackandandah
  • Yarrawonga