Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Current emergency information is available by calling the VicEmergency Hotline on 1800 226 226. At any time, warnings and advice are available by visiting the VicEmergency website.

If you are deaf, hard of hearing or have a speech impairment, contact the Victoria State Emergency Service (VICSES) through the National Relay Service.

Central Office – Mulgrave

Unit 6, 3-5 Gilda Court
Mulgrave, Victoria 3170

Phone: (03) 9256 9700
Fax: (03) 9684 6633
Email: central@ses.vic.gov.au

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

Central Office – Sunshine West

239 Proximity Drive
Sunshine West, Victoria 3020

Phone: 1800 045 939
Fax: (03) 9314 6288
Email: central@ses.vic.gov.au

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

Media enquiries

Please direct any media enquiries to the VICSES Media Line (6am-10pm, 24/7)

Volunteer enquiries

If you're interested in becoming a volunteer, please take a look at our Volunteer section for further information.

Region map

Units

  • Central Region Support
  • Brimbank
  • Broadmeadows
  • Chelsea
  • Craigieburn
  • Emerald
  • Essendon
  • Footscray
  • Frankston
  • Glen Eira (formerly Oakleigh)
  • Greater Dandenong (formerly Springvale)
  • Hastings
  • Healesville
  • Hobsons Bay (formerly Altona)
  • Knox
  • Lilydale
  • Malvern
  • Manningham (formerly Doncaster)
  • Maroondah (formerly Croydon)
  • Melton
  • Monash (formerly Waverley)
  • Moorabbin
  • Narre Warren
  • Nillumbik (formerly Eltham)
  • Northcote
  • Pakenham
  • Port Phillip (formerly St Kilda)
  • Sorrento
  • Sunbury
  • Upper Yarra
  • Whitehorse (formerly Nunawading)
  • Whittlesea
  • Wyndham
  • Wyndham West