Collection Notices

Collection Notices outline to those individuals whose personal information is being collected the purpose for which the information is collected, who the information is disclosed to and used by, how the organisation can be contacted, how the individual can access their information, any laws requiring the collection and what the consequences are to the individual if the information isn't collected. In most cases, Collection Notices are found at the point of collection so that the individual concerned can make a sufficiently informed decision about whether or not to provide their personal information. 

In some unique cases, however, providing a Collection Notice at the point of collection is not always practicable. In these cases, VICSES has committed to providing the Collection Notice on this website via the links below:

CCTV Collection Notice

Victoria State Emergency Service (VICSES) has installed fixed security cameras throughout its various locations, both inside and outside of buildings and other facilities. These cameras are not covered or hidden, and monitor the activities on an ongoing and continuous basis. Cameras are positioned to ensure the 'private activities' of individuals are not in view.  All properties with CCTV will have signed indicating its use on the site.

Why VICSES collects this information and what is used for

VICSES  uses these CCTV cameras to  provide security for staff, volunteers and visitors when present at VICSES properties.  CCTV is also used to protect property and assets and any information managed by VICSES.

How VICSES manages this information

VICSES will manage the surveillance systems and information captured on them in accordance with legislation and statutory requirements including the Information Privacy Principles of the Privacy and Data Protection Act 2014. Refer to the VICSES Information and Security Surveillance Policy.

Who VICSES may exchange your information with

VICSES will only use or disclose surveillance information in a manner that is consistent with the requirements of the Privacy & Data Protection Act 2014 and its associated Information Privacy Principles (IPP 2.1). CCTV information may be disclosed to investigate unlawful activity within or in close proximity to VICSES properties and disclosed to Police if required by law.

Access, updating and correcting information

VICSES relies on you to ensure that any personal information you provide or make available is accurate, current, complete and relevant. VICSES also relies on you to advise us of any changes to such personal information, if it is required.

To access CCTV information an FOI Application is required.   Information can be updated or corrected by contacting the Freedom of Information & Privacy Officer on 9256 9000 or emailing foi@ses.vic.gov.au.

You have a formal right of access to, and correction of, your personal information held by VICSES. You can access and correct your personal information by making a formal application under the Freedom of Information Act 1982 (Vic).

You can also request access to personal information that may have been collected about you without making a formal application under the Freedom of Information Act. However, there are situations, such as where providing access would compromise the privacy of another person, where you will be required to make a formal FOI request.

For information on making an FOI application please visit https://www.ses.vic.gov.au/foi-home to complete the FOI Request Form or contact our Freedom of Information & Privacy Officer for assistance:

 

Freedom of Information & Privacy Officer

Victoria State Emergency Service

168 Sturt Street

Southbank VIC 3006

9256 9000

foi@ses.vic.gov.auu

 

Please see our Information and Security Surveillance Policy and Information Privacy Policy.

Dashboard Camera Collection Notice

Some VICSES Unit vehicles have been fitted with dashboard cameras. These cameras are turned on at the discretion of members but generally whenever the vehicle is in use.

Why VICSES collects this information and what is used for

Dashboard cameras are used to assist in verifying the circumstances of accidents potentially involving VICSES vehicles. These cameras are not covered or hidden, and monitor the activities when turned on (generally when the vehicle is in use). The images captured by dashboard cameras may record the activities of members of the public.

How VICSES manages this information

VICSES will manage the surveillance systems and information captured on them in accordance with legislation and statutory requirements including the Information Privacy Principles of the Privacy and Data Protection Act 2014. Refer to the VICSES Information and Security Surveillance Policy.

Who VICSES may exchange your information with

VICSES will only use or disclose surveillance information in a manner that is consistent with the requirements of the Privacy & Data Protection Act 2014 and its associated Information Privacy Principles (IPP 2.1). Dashboard Camera information may be disclosed to Police if required by law.  Dashboard Camera information may also be shared as part of an investigation into an accident potentially involving a VICSES vehicle or in close proximity to a VICSES vehicle.

Updating and correcting information

To access Dashboard Camera information an FOI Application is required.   Information can be updated or corrected by contacting the Freedom of Information & Privacy Officer on 9256 9000 or emailing foi@ses.vic.gov.au.

VICSES relies on you to ensure that any personal information you provide or make available is accurate, current, complete and relevant. VICSES also relies on you to advise us of any changes to such personal information, if it is required.

To access Dashboard Camera information an FOI Application is required.   Information can be updated or corrected by contacting the Freedom of Information & Privacy Officer on 9256 9000 or emailing foi@ses.vic.gov.au.

You have a formal right of access to, and correction of, your personal information held by VICSES. You can access and correct your personal information by making a formal application under the Freedom of Information Act 1982 (Vic).

You can also request access to personal information that may have been collected about you without making a formal application under the Freedom of Information Act. However, there are situations, such as where providing access would compromise the privacy of another person, where you will be required to make a FOI request.

For information on making an FOI application please visit https://www.ses.vic.gov.au/foi-home to complete the FOI Request Form or contact our Freedom of Information & Privacy Officer for assistance:

 

Freedom of Information & Privacy Officer

Victoria State Emergency Service

168 Sturt Street

Southbank VIC 3006

9256 9000

foi@ses.vic.gov.au

Please see our Information and Security Surveillance Policy and Information Privacy Policy.

Social Media Collection Notice

VICSES engages with the public via social media channels such as LinkedIn, Twitter, YouTube, Facebook and Instagram.

Why VICSES collects this information and what is used for

VICSES only collects information that you voluntarily provide via polls, responses, posts, comments, direct messages and tweets. This information is not actively collected but automatically archived via the social media platform.

Your social media profile contact details may be used to contact you for feedback or to engage you in conversation. All contact will be made via the channels you choose to participate in.

How VICSES manages this information

VICSES will manage private information captured in accordance with legislation and statutory requirements including the Information Privacy Principles of the Privacy and Data Protection Act 2014.

Who VICSES may exchange your information with

If you have made an enquiry either via a public comment or a direct message, your query may be forwarded to an appropriate VICSES representative or a third party to whom your query relates to assist in processing your query, as necessary.

Security and Social Media

  • Your individual privacy settings for profiles and accounts on social media accounts are your responsibility. VICSES has no control or jurisdiction over these settings.
  • Each social media site has inbuilt privacy settings. We strongly recommend that you regularly check and configure the privacy settings for your profiles and accounts to make sure that you know what information you are making available, and to which audience.
  • When you choose to interact with VICSES via social media and/or engage with a VICSES social media post, some of your personal information may be made visible to others. For example, if you choose to: ‘Like’ a VICSES post, tweet, comment or update; share a link; follow on Twitter; tweet a mention or retweet a message; or join a Facebook Group, your activity may be made visible to others within these social media sites.
  • Any information you post on social media sites is potentially accessible to anyone else engaging with the same social media site.

Each social media application has specific privacy policies for their service:

 

Access, updating and correcting information

 

To access collected social media information an FOI Application is required. Information can be updated or corrected by contacting the Freedom of Information & Privacy Officer on 9256 9000 or emailing foi@ses.vic.gov.au. For minor amendments, for example to your contact details, please email media@ses.vic.gov.au.

VICSES relies on you to ensure that any personal information you provide or make available is accurate, current, complete and relevant. VICSES also relies on you to advise us of any changes to such personal information, if it is required.

You have a formal right of access to, and correction of, your personal information held by VICSES. You can access and correct your personal information by making a formal application under the Freedom of Information Act 1982 (Vic).

You can also request access to personal information that may have been collected about you without making a formal application under the Freedom of Information Act. However, there are situations, such as where providing access would compromise the privacy of another person, where you will be required to make a formal FOI request.

For information on making an FOI application please visit https://www.ses.vic.gov.au/foi-home to complete the FOI Request Form or contact our Freedom of Information & Privacy Officer for assistance:

Freedom of Information & Privacy Officer

Victoria State Emergency Service

168 Sturt Street

Southbank VIC 3006

9256 9000

foi@ses.vic.gov.au

Please see our Information Privacy Policy.