Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Current emergency information is available by calling the VicEmergency Hotline on 1800 226 226. At any time, warnings and advice are available by visiting the VicEmergency website.

If you are deaf, hard of hearing or have a speech impairment, contact the Victoria State Emergency Service (VICSES) through the National Relay Service.

North West Office – Bendigo

7 Rohs Road
Bendigo East , Victoria 3550

Phone: (03) 9256 9500
Fax: (03) 5444 8400
Email: northwest@ses.vic.gov.au

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

North West Office – Swan Hill

PO Box 1700
1/17 Rutherford Street
Swan Hill, Victoria 3585

Phone: (03) 9256 9550
Fax: (03) 5036 2200
Email: northwest.office@ses.vic.gov.au

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

North West Office – Mildura

308-390 Koorlong Avenue
Irymple, Victoria 3498
Phone: (03) 5051 4658 or (03) 5051 4500

Email: northwest@ses.vic.gov.au

Office hours: 8.30am-5pm, Monday to Friday (excluding public holidays)

Media enquiries

Please direct any media enquiries to the VICSES Media Line (6am-10pm, 24/7)

Volunteer enquiries

If you're interested in becoming a volunteer, please take a look at our Volunteer section for further information.

Region map

Units

  • North West Region Support
  • Bendigo
  • Birchip
  • Castlemaine
  • Dunolly
  • Echuca
  • Gisborne
  • Heathcote
  • Kerang
  • Kyabram
  • Marong
  • Maryborough
  • Mildura
  • Murrayville
  • Ouyen
  • Robinvale
  • Rochester
  • Rushworth
  • Swan Hill
  • Wedderburn
  • Woodend
  • Woomelang
  • Wycheproof