On 29 July 2016, the Minister for Emergency Services, Hon James Merlino MP, launched the 2016-19
Strategy; an important enabling element of VICSES’ vision to create Safer Communities – Together. 

For VICSES, the 2016-19 Strategy was a landmark piece of work that helped to cement our evolution from an emergency response-centric organisation to one with a broader focus that included our efforts to build community resilience before, during and aer emergencies. The 2016-19 Strategy detailed our plan for:

  • How we will ensure we are accountable to deliver on our corporate imperatives.
  • How we will join and connect with communities.
  • How we will develop positive partnerships.
  • How we will meet our traditional and emerging accountabilities as an emergency service organisation.
  • How we will provide and share timely, effective reporting that is meaningful.

We collated annual findings and results throughout the duration of the 2016-19 Strategy to support continuous improvements of programs and initiatives during its lifetime.

These are publicly available as Yearly Outcomes Reports on our website at www.ses.vic.gov.au.

Each Outcomes Report presents key highlights, activities and outcomes from the 2016-19 Strategy’s implementation, including our achievements against the strategic objectives and reports on the Key Performance Indicators (KPIs).

The Strategy Renewal extends the approach introduced in the 2016-19 Strategy for a further three years.

We welcome your feedback and input to assist us in the implementation and delivery of the strategy. You can contact us at  or through your local VICSES regional office.

VICSES Community Resilience Strategy Renewal 2019-2022

The VICSES Community Resilience Strategy Renewal supports VICSES’ long-term vision to help build safer and more resilient communities, by providing sector leadership on cultivating stronger community connectivity, creating better engagement practices and building the capacity and capability of Our People.











Outcomes Reports

Findings will be published annually during the life of the document as an outcomes report and made available here.

The Year One Outcomes Report (6MB) presents some key highlights, activities and outcomes from the Strategy implementation that took place during the period of 2016-2017.

The Year Two Outcomes Report (2MB).

A key highlight this year includes the finalisation of the Strategy’s Indicators and Evaluation Framework. The framework establishes a series of Flagship Measures for expanding upon and evaluating the Strategy key performance indicators.

The Year Three Outcomes Report (2.7MB).

Key highlights this year include initiatives undertaken through partnerships to build on the community engagement framework as a step-by-step approach for VICSES community safety programs.

Resilience Models - Capacity, Collaboration & Connections

VICSES has developed a series of resilience models that provide the framework to test our underlying assumptions in better understanding community attitudes, associated barriers and drivers across a range of preparedness behaviours

Check out the quick reference guide (9MB) and video that provide an overview to the design build of the VICSES resilience models.

Evaluating our Success

Measurement and evaluation are key components of the Strategy. In 2018-19 VICSES implemented the VICSES Community Resilience Strategy – Indicators and Evaluation Framework. The framework establishes nine Flagship Measures for VICSES to operationalise the three Strategic Objectives of the Strategy and links to other key pieces of Victorian, Australian and International doctrine. These Flagship Measures represent key priorities for VICSES to measure our progress against the Strategy. For details of the framework contact us at resilience@ses.vic.gov.au