About us


Our people – volunteer and staff– are highly skilled, well equipped, and trained comprehensively in a wide range of emergency environments. Today, we comprise more than 5,000 volunteers and 200 employees, all crucial to the success of VICSES and our vision to make the community safer, together. 

Our volunteers are the backbone of VICSES, serving the Victorian community 24 hours a day, 7 days a week, 365 days a year for more than 40 years. 95% of our people are volunteers.

VICSES provides emergency assistance to thousands of Victorians every year. In 2019-2020 VICSES responded to  33,742 emergency incidents across the state, contributing a total of 382,141 hours helping Victorians in need.

Victoria State Emergency Service (VICSES) is governed by a Board of Directors accountable to the Victorian Minister for Emergency Services, and is run by the executive management team.

VICSES produces a number of publications each year about emergency management and about the organisation itself.

Contact Us

Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

For general enquiries please use our contact form

Victoria State Emergency Service accepts donations from the public to assist us in the work that we do.

All donations are greatly appreciated.

Emergency management & training

The Victoria State Emergency Service (VICSES) is the control agency for flood, storm, tsunami earthquake and landslide in Victoria. VICSES has a coordination role in facilitating the development of emergency plans for these hazards at state and regional tiers, by managing responses to these emergencies and helping communities to prepare through effective planning.

Learn about hazards

Latest News

Congratulations to our newest Emergency Service Medal (ESM) recipients, Jo Hunter and Kylie Trott, for their distinguished service to the Victoria State Emergency Service (VICSES) which has been recognised as part of the Queen’s Birthday honours. 
Female volunteer Jo Hunter faces camera in orange SES uniform with an SES truck in the background
"Our relationships, made and tested by events, save lives."
"The new design contributes to a safer and more operationally efficient facility for the volunteers."