What we do

Victoria State Emergency Service (VICSES) is a volunteer-based organisation, providing emergency assistance to minimise the impact of emergencies and strengthen the community’s capacity to plan, respond and recover, when emergencies occur.
On this page:

Call 132 500 from anywhere in Victoria for flood, storm, landslide, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

VICSES is an emergency services agency and may undertake emergency temporary repairs.

For minor leaks, superficial damage, removal of debris and cutting down of trees that are still standing, please contact a professional tradesperson. 

Know when to call VICSES on 132 500:

When should I call VICSES during a flood or storm?
When to call VICSES flowchart - click to open as a PDF

 

When to call VICSES in a flood
When to call VICSES during a flood emergency
When to call VICSES during a storm
When to call VICSES during a storm
When to call VICSES for a landslide
When to call VICSES for a landslide