At Home: Emergency Plans / Kits

Experience shows that those who plan and prepare for emergencies can reduce the impact of the emergency, and can recover quicker afterwards.

Taking the time to think about emergencies and making a plan helps you to think clearly, have a greater sense of control, and make better decisions when an emergency occurs.

Preparing for emergencies

Before an emergency 

  • Emergencies can happen anywhere, at any time. It’s important to have a plan, know what to do and where to find information in any emergency. 
  • In some emergencies, you may be isolated for an extended period of time. Have three to five days’ worth of clean drinking water and food ready to use at all times.
  • Download the Red Cross RediPlan here 

During an emergency 

  • For emergency assistance from VICSES, call 132 500 or Triple Zero (000) in life threatening emergencies. 
  • Emergency information is available through the VicEmergency app, website and hotline (1800 226 226). You can also access this information on social media (Victoria State Emergency Service on Facebook and VICSES News on Twitter) and emergency broadcasters: ABC Local Radio, designated commercial radio and SKY NEWS TV. 
  • During some emergencies, we may alert communities by sounding a local siren, or by sending an SMS to mobile phones or a voice message to landlines. 
  • For information about power outages check the DELWP energy website 
  • For road closure information, check the VicTraffic website 

Your local flood guides and information

The Victoria State Emergency Service (VICSES) has developed a number of flood guides (for residents and business owners) and emergency plans (for municipalities) to explain local flood risks for communities at risk and advise on how to prepare for and respond to flood events. View your local flood guides and information.

What if I have special needs?

If you have special needs, you need to think carefully about your plan. If you have a carer or council support, ask them how to help you prepare or check over your plan. More information is available via the Red Cross here.

Hazard-specific information