Victoria State Emergency Service (VICSES) is a volunteer-based organisation, providing emergency assistance to minimise the impact of emergencies and strengthen the community’s capacity to plan, respond and recover, when emergencies occur.
We are the control agency for flood, storm, earthquake, tsunami and landslide. We also provide the largest road crash rescue network in Victoria.
About VICSES
Our people – volunteer and staff– are highly skilled, well equipped, and trained comprehensively in a wide range of emergency environments. Today, we comprise more than 5,000 volunteers and 300 employees, all crucial to the success of VICSES and our vision to make the community safer, together.

Our volunteers are the backbone of VICSES, serving the Victorian community 24 hours a day, 7 days a week, every day of the year for 50 years. Over 93% of our people are volunteers.

VICSES provides emergency assistance to thousands of Victorians every year. In 2023-24 VICSES responded to over 31,000 emergency incidents across the state, contributing more than of 308,000 hours helping Victorians in need.

VICSES is governed by a Board of Directors accountable to the Victorian Minister for Emergency Services, and is run by the executive management team.

VICSES produces a number of publications each year about emergency management and about the organisation itself.