VICSES Post-Event Research – State-wide Heavy Rain and Flood Event, 30 November to 3 December 2017

VICSES Post-Event Research – State-wide Heavy Rain and Flood Event, 30 November to 3 December 2017

VICSES is undertaking post-event research in relation to the flood and storm events that occurred between 29 November and 3 December to understand how Victorians responded to public messages disseminated before, during and after the event.

Information received will determine the effectiveness of public information and warnings before, during and after those events, and be used to improve the process in future events.

Important information about the Survey

  • The survey will be conducted online and via telephone survey across the state, with a focus on the media and warnings associated with the event.
  • VICSES has commissioned independent agencies Colmar Brunton and Q&A Market Research to conduct the survey.
  • This is a legitimate survey officially commissioned to better understand community perceptions and actions during the rain event. Results of the survey are designed to lead to improvements in the way VICSES disseminates public messages.
  • Community members will be approached on a random basis, and participation is optional. Please note, it is not possible to volunteer to participate in this survey.
  • The survey is being conducted during the week of 18 December-23 December 2017.


  • Only those who are already signed up to participate in Q&A Research’s research panel are eligible to participate in the online survey.
  • Selection of phone numbers for the telephone survey is undertaken at random by a computerised dialing of digits.
  • There is no relationship between the selection of numbers for Emergency Alert and VICSES Post-Event Research.
  • Q&A Market Research complies with the requirements of the Privacy Act. Personal information collected during the survey is only retained temporarily for validation and processing purposes. Individuals can access their information or have it deleted during this period which lasts for approximately 3 months. No personal information is passed onto VICSES or other third parties.

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