Community Matters

Welcome to VICSES' new quarterly publication, Community Matters.

Launched in December 2017, Community Matters delivers key information and updates from across VICSES, with information on wellbeing, health and safety, campaigns and events, projects and operations, and interesting news stories from each of our regions.

Latest edition - Summer 2019

 Part one features:

  • Victorian bushfires, summer 2020
  • Messages of thanks
  • Task Force Alpha - Cann River Deployment
  • Supporting the fire response
  • Self-care on deployment
  • Highlights across social media
  • Your photos from the field

Download Now - Part one [PDF 8.25 MB]

Part two features:

  • January and February storm and flood response
  • VICSES members honoured on Australia Day
  • International Women's Day
  • VICSES celebrates pride at Midsumma Festival
  • After Action Review - Lake Purrumbete
  • Capturing accurate records for declared operations
  • Celebrating the life of Des Sinnott OAM

Download Now - Part two [PDF 4.58 MB]


Previous editions






















Annual Reports

VICSES Annual Reports provide a summary of the key initiatives and activities of the service, including reports on performance, delivery of outputs and financial management.

View the VICSES Annual Report 2018-19 (PDF 17.4 MB)


Strategic Plan

The VICSES Strategic Plan 2018-2022, was launched on 1 March 2018 following extensive engagement within our organisation, our sector and our local communities. 

The plan includes VICSES' four-year strategy, and sets ambitious targets for the sustainability of our organisation, our community reach, and our network strength and connectivity with others to build safer and more resilient communities.

View the VICSES Strategic Plan 2018-2022 (PDF, 1.6 MB)






Service Delivery Strategy

VICSES has developed a Service Delivery Strategy to help us identify what services we will deliver to Victorian communities over the next 10 years and the most effective and efficient ways to deliver them.

View the VICSES Service Delivery Strategy 2015-2025 (PDF, 6 MB)

Operational Capability Strategy

The purpose of the Operational Capability Strategy is to explain our philosophy and the underpinning principles for the development and maintenance of operational capability.

The strategy outlines a holistic approach to operational service delivery that is centred on our people – volunteer (members) and staff – and the provision of knowledge, skills and resources to enable VICSES to deliver our services safely and effectively.

The strategy is designed to complement other key organisational strategies which aim to ensure our service delivery is risk-based and facilitates the most effective contribution by our people.

View the Operational Cability Strategy 2017-2022 (PDF, 6 MB)

Community Resilience Strategy 2016-2019

The VICSES Community Resilience Strategy 2016-2019 is a landmark piece of work for the agency to cement its evolution in building community resilience before, during and after emergencies.

View the Strategy and Year One and Year Two Outcomes report below.

VICSES Community Resilience Strategy 2016-2019











VICSES Community Resilience Strategy Year One Outcomes Report











VICSES Community Resilience Strategy Year Two Outcomes Report












Phoenix is the official journal of the Victoria Emergency Service Association (VESA). It is published six times a year and features articles and photos of interest submitted by volunteers and staff of the Victoria State Emergency Service (VICSES).

VESA is funded by VICSES units, staffed by VICSES volunteers and works to advocate on their behalf. VESA is a separate entity to VICSES.

Countrywide Austral has been appointed by VESA as the authorised publisher of the Phoenix Journal, including the coordination, sale and selection of advertising.

For enquiries about advertising in Phoenix, contact Countrywide Austral on (03) 9937 0200 or

Please note:  VICSES does not solicit advertising or donations for Phoenix. This is done by Countrywide Austral on behalf of VESA, to whom the proceeds go.


Datasets - The Victoria State Emergency Service (VICSES) provides datasets to the public that provide invaluable insight into the operations of VICSES. They cover operational activities, training details and non-personal volunteer information.

These datasets are part of the DataVic Access Policy, an initiative which seeks to make Victorian government agency datasets freely available to the public. It is hoped that by doing this, economic activity will be stimulated, productivity will increase, research outcomes will improve and government practices in the use of data will be made more efficient and effective.

View the datasets.